2203 Retreat Circle, Palm Desert, CA 92260-1673
Terrrance Wong & Associates
Our Services
Terrance Wong & Associates specializes in hospital chargemaster coding and compliance services. We have two product lines:
- Chargemaster Coding and Compliance Review projects, whereby, we conduct a comprehensive line-by-line review of each charge for validation or assignment of CPT/HCPCS and Revenue codes, structural compliance and/or appropriateness as a charge.
- Chargemaster Maintenance Program, a means to keep the chargemaster updated and provide clients with on-going support of their chargemaster.
We not only stay current with CMS and industry guidelines, but are well versed in Medi-Cal, California's complicated Medicaid program. We have earned a reputation of providing a quality product while maintaining the highest standards of integrity. We take no short cuts, offer a fair price for our services and are committed to the success of our clients.
Our Background and Experience
Terrance Wong & Associates was founded in 1985 to provide hospital receivables management and chargemaster consulting services. In 1987, we began focusing exclusively on hospital chargemaster coding and compliance reviews and in 1990, added our chargemaster maintenance program as a means to provide ongoing support to hospitals whose chargemaster we had reviewed.
Over 35 years of demonstrated experience has enabled us to develop exceptional expertise in this complex and dynamic specialty. Our extensive experience allows us to tailor our projects around each hospital's individual needs and utilize the resources of the hospital efficiently.
Since 1985, we have worked with over 170 acute care hospitals, conducting just shy of 300 comprehensive chargemaster coding and compliance reviews. Our clients include multi-hospital healthcare systems, four of the original cancer care-exempt hospitals, children's hospitals, district hospitals, critical access hospitals, community and privately-owned hospitals. Based in Southern California, we have traveled across the United States, from Hawaii to New Jersey, to provide our services.
Our Staff
Terrance Wong & Associates takes great pride in its staff of hospital-experienced clinical and administrative professionals. Specialists in their own fields, our consulting staff have been trained in the coding, reimbursement and compliance aspects of their services. This blend of coding, reimbursement and clinical expertise serves as one of our greatest strengths.
Key Consulting Staff
Terrance Wong, Principal/Consultant
Terrance started in the hospital financial industry in 1972. He has ten years management experience in hospital Patient Business Services, five years of which he held the position of Director of Patient Business Services for two different hospitals. His hospital experience includes Desert Hospital Regional Medical Center (1981-1985), Northridge Hospital (1979-1981), Viewpark Community Hospital (1979), Cedars-Sinai Medical Center (1975-1979) and Hollywood Presbyterian Medical Center (1972-1975).
Since October 1985, he has served as principal and consultant for Terrance Wong & Associates. He is responsible for all administrative functions and serves as project manager on all projects.
Terrance is a past member of HFMA and served on the HFMA National Advisory Councils (NAC) - Revenue Cycle (2003-2005). He was very active with the Southern California Chapter, serving on the planning committees for the Annual Institute and the Region 11 Symposium. Since founding the company, Terrance has been and continues to be a frequent speaker for HFMA (regional, multi-chapter and chapter programs), AAHAM (statewide and chapter programs), CAHAM (statewide program) and VHA educational programs on chargemaster related topics.
Robert Blake, CLS, MBA (ASCP)
Robert has over 20 years of experience as an Oncology Laboratory Manager, over 26 years as a Medical Technologist and joined Terrance Wong & Associates in 2002.
Sandra Canela, Senior Consultant
Sandy has 22 years of hospital experience in Patient Accounting, seven years as a Government Account Follow-Up Supervisor and has been with Terrance Wong & Associates since 1999.
Penny Thiele, R.N.
Penny has 28 years of hospital experience, including seven years of clinical nursing (general, pediatric and ICU), 20 years as a Nurse Auditor and 18 years as a hospital chargemaster coordinator. Penny joined Terrance Wong & Associates in 1999.
Hospital Clients
Southern California Clients
Southern California Clients
Southern California Clients
Citrus Valley Health Partners
Queen of the Valley Hospital
West Covina, CA (2013)
Inter-Community Hospital
Covina, CA (2013)
Foothill Presbyterian Hospital
Glendora, CA (2013)
Contact: Connie Wilson, Senior Financial Manager
(626) 732-3120
Methodist Hospital
Arcadia, CA (1991, 2006, 17, 20)
Contact: Katherine Janowski, Executive Director of Finance
(626) 574-3401
Children's Hospital Los Angeles
Los Angeles, CA (1993, 2003)
Contact: Chris Segal, Revenue Manager
(323) 661-4664
PIH Health System
Presbyterian Intercommunity Hospital
Whittier, CA (2000, 05, 09, 12)
PIH Downey Hospital
Downey, CA (2015)
Contact: Glenn Yamashiro, CDM Systems and Compliance
(562) 698-0811 ext. 14168
Community Medical Centers
Community Regional Medical Center
Fresno, CA (1999, 2000, 05)
Fresno Heart & Surgical Hospital
Fresno, CA (2007)
Clovis Community Medical Center
Clovis, CA (1999, 2000, 05)
Contact: Shirley Pacleb, Manager of Decision Support
(559) 459-1742
Torrance Memorial Hospital
Torrance, CA (1997, 2002)
Contact: Dennis Kikuno, Manager of Compliance
(310) 891-6725
Pioneers Memorial Hospital District
Brawley, CA (2011, 12)
Contact: Jose Aldana, Financial Chargemaster Analyst
(760) 351-3342
Victor Valley Global Medical Center
Victorville, CA (2019)
Contact: Daniel Mota, Corporate Director of Revenue Integrity
KPC Healthcare, Inc.
(714) 953-3508
KPC Healthcare, Inc.
Anaheim Global Medical Center
Orange County Global Med Ctr
Chapman Global Medical Center
South Coast Global Med Ctr
(2019)
Contact: Daniel Mota, Corporate Director of Revenue Integrity
KPC Healthcare, Inc.
(714) 953-3508
Physicians for Healthy Hospitals
PHH - Hemet
PHH - Menifee
(2019)
Contact: Daniel Mota, Corporate Director of Revenue Integrity
KPC Healthcare, Inc.
(714) 953-3508
Additional Southern California clients can be furnished upon request
Northern California Clients
Southern California Clients
Southern California Clients
Washington Hospital Healthcare System
Fremont, CA (2003, 08, 11, 16)
Contact: Mike Joseph, Revenue Integrity Manager
(510) 818-5065
Lucile Packard Children's Hospital
Palo Alto, CA (2007)
Contact: Kristien Karmarker, Director - CDM & Revenue Capture
(650) 736-0162
Alameda Health System
Highland Hospital
Oakland, CA (2014-2015)
Fairmont Hospital
Oakland, CA (2014-2015)
Alameda Hospital
Alameda, CA (1988, 1990, 2015)
San Leandro Hospital
San Leandro, CA (2015-16)
Contact: Bernadette Jensen, Vice President of Revenue Cycle
(510) 618-2147
Marin General Hospital
Greenbrae, CA (1992, 1994, 1998, 2016)
Contact: Lynelle Takigawa, CDM & Revenue Integrity Manager
(415) 925-7023
Chinese Hospital
San Francisco, CA (2016)
Contact: Sheila Pederson, Manager of Revenue Cycle
(415) 677-2315
Mendocino Coast District Hospital
Fort Bragg, CA (2001, 05, 14)
Contact: Linnea Orsi, Revenue Cycle Director
(707) 961-4658
Additional Northern California clients can be furnished upon request.
Out-of-State Hospitals
Southern California Clients
Out-of-State Hospitals
New Jersey
RWJ Barnabas Health
RWJB Monmouth Medical Center
West Long Branch, NJ (1999, 2002, 04)
RWJB Barnabas Medical Center
Livingston, NJ (1999, 2002, 04)
RWJB Newark Beth Israel Medical Center
Newark, NJ (2000, 02, 05)
RWJB Community Medical Center
Toms River, NJ (2000, 02, 04)
RWJB Monmouth Medical Center - Southern Campus
Lakewood, NJ (2000, 02, 04)
RWJB Clara Maass Medical Center
Belleville, NJ (2000, 02, 04)
RWJB Jersey City Medical Center
Jersey City, NJ (2015)
RWJB University Hospital - Hamilton
Hamilton, NJ (2016)
RWJB University Hospital - New Brunswick
New Brunswick, NJ (2016)
RWJB University Hospital - Rahway
Rahway, NJ (2016)
RWJB University Hospital - Somerset
Somerset, NJ (2016)
Contact: Michelle Meenan, Director CDM/Revenue Integrity
(732) 923-8440
Pennsylvania
Fox Chase Cancer Center
Philadelphia, PA (2006)
Contact: Tim MacCracken, Director of Finance
(215) 728-3523
Pocono Medical Center
East Stroudsburg, PA (2012, 16)
Contact: William Thoma, Director of Finance
(570) 420-4922
Washington
Seattle Cancer Care Alliance
Seattle, WA (2006, 09, 13)
Contact: Debbie Stenhjem, Director of Revenue Cycle
(206) 288-6429
Additional Out-of-State clients can be furnished upon request (Hawaii, Nevada, Arizona, Colorado and Virginia)
Speaking Engagements
Speaking Engagements
Out-of-State Hospitals
Terrance is scheduled to speak at the following:
AAHAM Western Region
Webinar 12/15/20 @ 12:00 P.M.
For registration information, go to website:
https://aahamwesternregion.org/
TWA Updates
Speaking Engagements
TWA Updates
As a courtesy to our Chargemaster Maintenance clients, we have listed our TWA Updates for the past 12 months:
2021 Annual Update 12-14-20
Medi-Cal Update 11-17-20
Medi-Cal Update 10-22-20
CMS Update 10-01-20
Medi-Cal Update 09-09-20
CMS Update 09-08-20
Medi-Cal Update 08-19-20
Medi-Cal Update 07-22-20
AMA Update 07-13-20
CMS Update 07-10-20
Medi-Cal Update 06-19-20
CMS Update 06-12-20
Medi-Cal Update 05-19-20
Medi-Cal Update 05-13-20
CMS Update 05-11-20
Medi-Cal Update 05-05-20
CMS Update 05-04-20
CMS Update 05-01-20
CMS Update 04-27-20
AMA Update 04-22-20
Medi-Cal Update 04-20-20
CMS Update 04-09-20
CMS Update 03-30-20
Medi-Cal Update 03-20-20
AMA Update 03-18-20
CMS Update 03-10-20
Medi-Cal Update 02-18-20
2020 Annual Update (rev) 02-07-20
Medi-Cal Update 02-03-20
Medi-Cal Update 01-21-20
Medi-Cal Update 01-17-20
Medi-Cal Annual CPT Update
2020 Annual Update
Contact
Speaking Engagements
TWA Updates
Please feel free to contact Terrance directly at terrywong@terrancewongandassociates.com or (760) 779-8700