2203 Retreat Circle, Palm Desert, CA 92260-1673

(760) 779-8700

specializing in Hospital Chargemaster coding and charge compliance


Terrrance Wong & Associates

Our Services


Terrance Wong & Associates specializes in hospital chargemaster coding and compliance services.   We have two product lines:

  1. Chargemaster Coding and Compliance Review projects, whereby, we conduct a comprehensive line-by-line review of each charge for validation or assignment of CPT/HCPCS and Revenue codes, structural compliance and/or appropriateness as a charge.
  2. Chargemaster Maintenance Program, a means to keep the chargemaster updated and provide clients with on-going support of their chargemaster.

We not only stay current with CMS and industry guidelines, but are well versed in Medi-Cal, California's complicated Medicaid program.  We have earned a reputation of providing a quality product while maintaining the highest standards of integrity.  We take no short cuts, offer a fair price for our services and are committed to the success of our clients.

Our Background and Experience


Terrance Wong & Associates was founded in 1985 to provide hospital  receivables management and chargemaster consulting services.  In 1987, we began focusing exclusively on hospital chargemaster coding and compliance reviews and in 1990, added our chargemaster maintenance program as a means to provide ongoing support to hospitals whose chargemaster we had reviewed.

Over 33 years of demonstrated experience has enabled us to develop exceptional expertise in this complex and dynamic specialty.  Our extensive experience allows us to tailor our projects around each hospital's individual needs and utilize the resources of the hospital efficiently. 

Since 1985, we have worked with over 160 acute care hospitals, conducting just shy of 300 comprehensive chargemaster coding and compliance reviews.  Our clients include multi-hospital healthcare systems, four of the original cancer care-exempt hospitals, children's hospitals, district hospitals, critical access hospitals, community and privately-owned hospitals.  Based in Southern California, we have traveled across the United States, from Hawaii to New Jersey, to provide our services. 

Our Staff


Terrance Wong & Associates takes great pride in its staff of hospital-experienced clinical and administrative professionals. Specialists in their own fields, our consulting staff have been trained in the coding, reimbursement and compliance aspects of their services.  This blend of coding, reimbursement and clinical expertise serves as one of our greatest strengths.

Key Consulting Staff


Terrance Wong, Principal/Consultant

Terrance started in the hospital financial industry in 1972.  He has ten years management experience in hospital Patient Business Services, five years of which he held the position of Director of Patient Business Services for two different hospitals. His hospital experience includes Desert Hospital Regional Medical Center (1981-1985), Northridge Hospital (1979-1981), Viewpark Community Hospital (1979), Cedars-Sinai Medical Center (1975-1979) and Hollywood Presbyterian Medical Center (1972-1975).  

Since October 1985, he has served as principal and consultant for Terrance Wong & Associates.  He is responsible for all administrative functions and serves as project manager on all projects.

Terrance is a past member of HFMA and served on the HFMA National Advisory Councils (NAC) - Revenue Cycle (2003-2005).  He was very active with the Southern California Chapter, serving on the planning committees for the Annual Institute and the Region 11  Symposium.  Since founding the company, Terrance has been and continues to be a frequent speaker for HFMA (regional, multi-chapter and chapter programs), AAHAM (statewide and chapter programs), CAHAM (statewide program) and VHA educational programs on chargemaster related topics.

Robert Blake, CLS, MBA (ASCP)

Robert has over 20 years of experience as an Oncology Laboratory Manager, over 26 years as a Medical Technologist and joined Terrance Wong & Associates in 2002. 

Sandra Canela, Senior Consultant

Sandy has 22 years of hospital experience in Patient Accounting, seven years as a Government Account Follow-Up Supervisor and has been with Terrance Wong & Associates since 1999.

Penny Thiele, R.N.

Penny has 28 years of hospital experience, including seven years of clinical nursing (general, pediatric and ICU), 20 years as a Nurse Auditor and 18 years as a hospital chargemaster coordinator.  Penny joined Terrance Wong & Associates in 1999.

Hospital Clients

Southern California Clients


Citrus Valley Health Partners

Queen of the Valley Hospital 

West Covina, CA (2013)

Inter-Community Hospital

Covina, CA (2013)

Foothill Presbyterian Hospital

Glendora, CA (2013)

Contact: Connie Wilson, Senior Financial Manager

(626) 732-3120

Methodist Hospital

Arcadia, CA (1991, 2006, 17)

Contact: Katherine Knoor, Executive Director of Finance

(626) 574-3401

Children's Hospital Los Angeles

Los Angeles, CA (1993, 2003)

Contact: Chris Segal, Revenue Manager

(323) 661-4664

PIH Health System

Presbyterian Intercommunity Hospital

Whittier, CA (2000, 05, 09, 12)

PIH Downey Hospital

Downey, CA (2015)

Contact: Peter Roe, Director of Revenue Integrity

(562) 698-0811 ext. 14811

Avanti Hospitals

Memorial Hospital of Gardena

Gardena, CA (2015)

East Los Angeles Doctors Hospital 

Los Angeles, CA (2015)

Coast Plaza Hospital

Norwalk, CA (2015)

Community Hospital of Huntington Park

Huntington Park, CA (2015)

Contact: Daniel Mota, CDM Manager, Revenue Cycle

(562) 968-5610

Community Medical Centers

Community Regional Medical Center

Fresno, CA (1999, 2000, 05)

Fresno Heart & Surgical Hospital

Fresno, CA (2007)

Clovis Community Medical Center

Clovis, CA (1999, 2000, 05)

Contact: Shirley Pacleb, Manager of Decision Support

(559) 459-1742

Torrance Memorial Hospital

Torrance, CA (1997, 2002)

Contact: Dennis Kikuno, Manager of Compliance

(310) 891-6725

Pioneers Memorial Hospital District

Brawley, CA (2011, 12)

Contact: Jose Aldana, Financial Chargemaster Analyst

(760) 351-3342

Victor Valley Global Medical Center

Victorville, CA (2019)

Contact: Daniel Mota, Corporate Director of Revenue Integrity

KPC Healthcare, Inc.

(714) 953-3508

Additional Southern California clients can be furnished upon request

Northern California Clients


Washington Hospital Healthcare System

Fremont, CA (2003, 08, 11, 16)

Contact: Sandy Adcock, Senior Director - Patient Financial Services

(510) 608-3276

Lucile Packard Children's Hospital

Palo Alto, CA (2007)

Contact: Kristien Karmarker, Director - CDM & Revenue Capture

(650) 736-0162

Alameda Health System

Highland Hospital

Oakland, CA (2014-2015)

Fairmont Hospital 

Oakland, CA (2014-2015)

Alameda Hospital

Alameda, CA (1988, 1990, 2015)

San Leandro Hospital

San Leandro, CA (2015-16)

Contact: Bernadette Jensen, Vice President of Revenue Cycle

(510) 618-2147

Marin General Hospital

Greenbrae, CA (1992, 1994, 1998, 2016)

Contact: Lynelle Takigawa, CDM & Revenue Integrity Manager

(415) 925-7023

Chinese Hospital

San Francisco, CA (2016)

Contact: Sheila Pederson, Manager of Revenue Cycle

(415) 677-2315

Mendocino Coast District Hospital

Fort Bragg, CA (2001, 05, 14)

Contact: Linnea Orsi, Patient Accounting Analyst

(707) 961-4654

Additional Northern California clients can be furnished upon request.

Out-of-State Hospitals


New Jersey

RWJ Barnabas Health

RWJB Monmouth Medical Center

West Long Branch, NJ (1999, 2002, 04)

RWJB Barnabas Medical Center

Livingston, NJ (1999, 2002, 04)

RWJB Newark Beth Israel Medical Center

Newark, NJ (2000, 02, 05)

RWJB Community Medical Center

Toms River, NJ (2000, 02, 04)

RWJB Monmouth Medical Center - Southern Campus

Lakewood, NJ (2000, 02, 04)

RWJB Clara Maass Medical Center

Belleville, NJ (2000, 02, 04)

RWJB Jersey City Medical Center

Jersey City, NJ (2015)

RWJB University Hospital - Hamilton

Hamilton, NJ (2016)

RWJB University Hospital - New Brunswick

New Brunswick, NJ (2016)

RWJB University Hospital - Rahway

Rahway, NJ (2016)

RWJB University Hospital - Somerset

Somerset, NJ (2016)

Contact: Michelle Meenan, Director CDM/Revenue Integrity

(732) 923-8440


Fox Chase Cancer Center

Philadelphia, PA (2006)

Contact: Tim MacCracken, Director of Finance

(215) 728-3523

Pocono Medical Center

East Stroudsburg, PA (2012, 16)

Contact: William Thoma, Director of Finance

(570) 420-4922


Seattle Cancer Care Alliance

Seattle, WA (2006, 09, 13)

Contact: Debbie Stenhjem, Director of Revenue Cycle

(206) 288-6429

Additional Out-of-State clients can be furnished upon request (Hawaii, Nevada, Arizona, Colorado and Virginia)

Speaking Engagements


Terrance is scheduled to speak at the following:

AAHAM Western Region

Topic: 2020 Chargemaster Update

Date and Time TBD

For more information, visit AAHAM's website:  https://www.aahamwesternregion.org


TWA Updates


As a courtesy to our Chargemaster Maintenance clients, we have listed our TWA Updates for the current year:

Medi-Cal Update 05-20-19

CMS Update  05-09-19

Medi-Cal Update 04-19-19

Medi-Cal Update 03-21-19

CMS Update 03-20-19

Medi-Cal Update 02-21-19

Medi-Cal Update 02-19-19

CMS Update 01-29-19

Medi-Cal Update 01-23-19

CMS Update 01-18-19

CMS Update 01-09-19

CMS Update 01-08-19

Medi-Cal Update 01-07-19

2019 Annual Update - Addendum 01-08-19

Medi-Cal Update 12-20-18

2019 Medi-Cal Annual Update-CPT



Please feel free to contact Terrance directly at terrywong@terrancewongandassociates.com or (760) 779-8700

Contact Us

Terrance Wong & Associates

(760) 779-8700



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